Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIC3011A Mapping and Delivery Guide
Transport passengers with disabilities

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency TLIC3011A - Transport passengers with disabilities
Description This unit involves the skills and knowledge required to operate vehicles used for the transport of people with disabilities including pre-operational checks of the vehicle and its ancillary equipment; assistance to passengers in the use of restraints and ancillary equipment; provision of appropriate support to passengers during their journey; and manoeuvring the vehicle with due consideration of passengers' disabilities and the requirements of relevant government regulations. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application Transporting of passengers with disabilities must be carried out in compliance with the licence requirements and regulations of the relevant state/territory roads and traffic authority.Work is performed with limited or minimum supervision, and with limited accountability and responsibility for self and others in achieving the prescribed outcomes. It involves the application of routine vehicle driving principles and procedures to maintain the safety and operation of a commercial vehicle conveying persons with disabilities across a variety of driving contexts.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Carry out pre-operational checks on vehicles
  • The pre-operational checks for the vehicle and its associated ancillary equipment are carried out in accordance with manufacturers requirements, government regulations and workplace policies and procedures
  • All faults and defects identified during checks are repaired or reported in accordance with workplace procedures
       
Element: Drive a vehicle used by passengers with disabilities
  • Passengers are assisted in a courteous manner, sensitive to the disability
  • Passengers are assisted to use restraints, and the ancillary equipment which accompanies them, where appropriate
  • Ongoing support is provided to the passenger to maximise their travelling comfort
  • Ancillary equipment is stowed safely in vehicle following relevant regulations, where appropriate
  • The vehicle is manoeuvred in accordance with the regulations for the class of vehicle involved
  • The vehicle is manoeuvred with due consideration to any required precautions related to the disability of the passengers or relevant government regulations pertaining to the special load
  • Signs or indicators are fixed to the vehicle if required
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant road rules, regulations and licence requirements of the relevant state/territory road traffic authority

Relevant OH&S and environmental procedures and regulations

Relevant anti-discrimination legislation

Duty of care responsibilities when driving vehicles used by passengers with disabilities

Vehicle and ancillary equipment controls, instruments and indicators and their use

Vehicle handling procedures and procedures for operating ancillary equipment

Techniques for driving vehicles used by passengers with disabilities

Pre-operational checks carried out on vehicle and ancillary equipment and related action

Driving hazards and related defensive driving techniques

Factors which may cause traffic delays and diversions and related action that can e taken by a driver

Workplace driving and operational instructions

Required skills:

Communicate effectively with others when transporting passengers with disabilities

Read and interpret instructions, procedures, information and signs relevant to the transporting of passengers with disabilities

Interpret and follow operational instructions and prioritise work

Interact with passengers with disabilities

Complete documentation related to the transporting of passengers with disabilities

Operate electronic communication equipment to required protocol

Work collaboratively with others when transporting passengers with disabilities

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems that may occur when transporting passengers with disabilities in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unplanned events

Apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Operate and adapt to differences in equipment in accordance with standard operating procedures

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Type of vehicle includes:

cars and vehicles designed to transport passengers with disabilities

Transporting of passengers may be carried out in typical road transport situations, including:

operations conducted at day or night

typical weather conditions

on the open road

on a private road

while at a depot, base or warehouse

while at a client's workplace or worksite

Vehicle handling procedures may include:

starting a vehicle

steering and manoeuvring a vehicle

accelerating and braking

positioning and stopping a vehicle

reversing a vehicle

operating the controls, instruments and indicators of the vehicle and ancillary equipment

using defensive driving techniques

managing engine performance

Driving hazards may include (examples only):

wet and iced roads

oil on road

animals and objects on road

fire in vehicle

leaking fuel

faulty brakes

parked vehicles on the road

faulty steering mechanism on vehicle

pedestrians crossing the road

flooded sections of road

windy sections of road

foggy conditions

Pre-operational checks may include:

visual check of vehicle and ancillary equipment

checking and topping up of fluid levels

checks of tyre pressures

checks of operation of vehicle lights and indicators

checks of brakes

Minor routine repairs may include:

replacement of blown globes in vehicle lights

replacement of broken fan belt

replacement of blown fuse

replacement of door mirrors

repairs to rear tail-light lens

changing of tyres

repair of tyre punctures

replacement of broken coolant hose

Factors that can cause traffic delays and diversions may include (examples only):

traffic accidents

flooded sections of road

road damage

bridge/tunnel damage

road works

building construction

emergency situations such as bushfires, building fires, etc

road closures for special events such as marches, parades, sporting events, etc

holiday traffic

road closures for utility works such as electricity, water, sewerage, telecommunications, gas, etc.

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Documentation/records may include:

state/territory driving licence requirements

state/territory road rules

workplace instructions and procedures for the transport of passengers with disabilities

manufacturers instructions, specifications and recommended operating procedures for both vehicle and ancillary equipment, including pre-operational checks

emergency procedures

vehicle log book or record book (where required)

Applicable procedures and codes may include:

relevant state/territory roads and traffic authority driving regulations and licence requirements pertaining to the class of vehicle

relevant state/territory road rules

relevant state/territory OH&S legislation

relevant anti-discrimination legislation

relevant state/territory environmental protection legislation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
The pre-operational checks for the vehicle and its associated ancillary equipment are carried out in accordance with manufacturers requirements, government regulations and workplace policies and procedures 
All faults and defects identified during checks are repaired or reported in accordance with workplace procedures 
Passengers are assisted in a courteous manner, sensitive to the disability 
Passengers are assisted to use restraints, and the ancillary equipment which accompanies them, where appropriate 
Ongoing support is provided to the passenger to maximise their travelling comfort 
Ancillary equipment is stowed safely in vehicle following relevant regulations, where appropriate 
The vehicle is manoeuvred in accordance with the regulations for the class of vehicle involved 
The vehicle is manoeuvred with due consideration to any required precautions related to the disability of the passengers or relevant government regulations pertaining to the special load 
Signs or indicators are fixed to the vehicle if required 

Forms

Assessment Cover Sheet

TLIC3011A - Transport passengers with disabilities
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIC3011A - Transport passengers with disabilities

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: